- UK Forensics
- McConnell Center
- About us
Here are some free tools, guides, tutorials, trainings, and resources for UK students. If you are experiencing an IT problem (Blackboard/Canvas not working, strange error messages, lost linkblue password, etc.), you should contact UKAT for a help ticket as soon as possible to avoid further issues. Let your instructor know you are experiencing issues in advance if an assignment or discussion board is going to be due, as technology issues may not excuse late work--especially if the assignment due date was posted early on--and since you may need to work out a different way to submit assignments with your instructor in the meantime. Check your course syllabus or ask your instructor what their policy is and the best way to contact him/her if you are unsure.
Remember: the sooner you ask UKAT for help, the sooner your IT issue can be resolved. They offer valuable support for issues you can’t tackle on your own or that your instructors may not be able to resolve on their end.
What computer/tablet should I buy for college? Check UKAT's current hardware guide.
Walk-In Support at the Hub (www.uky.edu/ukat/help/support/walkin) is available in W.T. Young Library on UK Campus. Please check the link for their hours.
For assistance with basic IT matters, these free resources below are offer help for most operating systems:
Using Keyboard Shortcuts
The bigs ones for Windows: Ctrl+C (copy); Ctrl+V (Paste); Ctrl+S (Save). These save time and students should be familiar with them. Here are some guides for more keyboard shortcuts:
- http://en.wikipedia.org/wiki/Table_of_keyboard_shortcuts (Comprehensive wiki entry)
- http://lifehacker.com/5957801/print-out-this-os-x-keyboard-shortcut-cheat-sheets-for-your-less-tech-savvy-friends-and-family (great printable pdf cheat sheets for Mac OS, Windows 7 & 8)
- http://lifehacker.com/5955162/how-to-not-get-lost-in-windows-8-the-best-shortcuts-and-tricks (for Windows 8 only, includes images and videos)
Occasionally students may need to take a screenshot of their computer to edit and save in their graphics editor. Here’s a great resource that shows how:
- http://www.take-a-screenshot.org/ (shows the keystrokes for each OS, includes videos)
download.uky.edu has free MS Office Suite, EndNote, Adobe Reader and other software downloads for UK students.
- MS Excel Formulas to Get Started: free tutorial with screenshots from PC World, click here for a feed of their productivity software reviews and articles
On using citation tools, searching databases, writing academic papers and more.
- Using EndNote (also for Mac Users)
- PubMed Search Tutorial
- Boolean Logic Youtube Tutorial
- EBSCOhost Tutorials
- UK Libraries Help Page
- Purdue OWL (Citation Help, Writing Help)
*accessed through libraries.uky.edu:
- Academic Search Complete (EBSCO)
- ProQuest Databases
- PubMed (University of Kentucky)
- Sociological Abstracts (Soc Abs)
There are many others, and many journal collections for specific majors and research topics. The best way to get individual assistance is to see a librarian in person or through virtual reference. Remember to do this early on if you have need of library services for an assignment!
WorldCat (OCLC): global library catalog (it also will note local holdings for items; i.e., UK libraries and Lexington Public Library system holdings)
The Medical Center Library offers a number of free trainings and webinars to students, faculty and staff on health information resources, using EndNote, etc. Although these are tailored towards the health sciences field, the classes on EndNote and related research tools may be of interest to you for academic purposes: http://libraries.uky.edu/libpage.php?lweb_id=1064&llib_id=12<ab_id=1704
Lexington Public Library also offer free computer classes on a number of subjects from using Excel effectively to 3D modeling applications: http://www.lexpublib.org/computerclasses
- Introduction to navigating Windows, Mac OS and Linux/Unix (with screenshots and links to the official websites for those OS)
- Access the control area: Windows 8 , 7/Vista(Control Panel) , Mac OS (System Preferences)
- Open Command Prompt in Windows: 7, Vista, 8 or Open Terminal in Mac OS
- Find IP Address in Windows 7 w/ video
- Find IP Address on Mac OS
- Find your IP Address online using Google (for different devices and OS)
- Find/change firewall settings: Windows 7/Vista, Windows 8, Mac OS (Note: if you need to turn off or change your firewall settings---to install a program, etc.--, please consult UKAT for assistance as this can jeopardize your computer’s security and should be done with extreme caution)
For help on topics such as installing plugins, clearing the cache, etc:
- Browser eyechart for plugins (detects your browser and checks for status of plugins, i.e., Flash, Adobe reader etc.)
- FAQ’s for specific browsers: Firefox, Internet Explorer, Safari and Chrome
Online Classes: Netiquette, Posting in Discussion Boards, Etc.
- The 4 Basic Components of an Online Course by Devon Haynie of U.S. News and World Report explains the basics of how online classes work
- Using Online Course Etiquette to Succeed in Online Classes provides sound advice for interacting in online classes
- Nice infographic with 15 tips for discussion boards (http://blogs.onlineeducation.touro.edu/15-rules-netiquette-online-discussion-boards/)
- Rules for email and discussion boards (http://teach.ufl.edu/wp-content/uploads/2012/08/NetiquetteGuideforOnlineCourses.pdf)
- How to Land a Reference From an Online Instructor offers great advice on being proactive in getting to know your online instructors
- Canvas Home Page
- Canvas App for Mobile Devices - http://guides.instructure.com/m/4212/l/196070-will-canvas-work-on-my-mobile-device
- Information on Modules - http://guides.instructure.com/m/4212/c/44006
Zoom is used for many of our online offerings. It facilitates online presentations, sharing, and virtual meetings. It is available freely for students and instructors at UK to use. Check here for more info about using Zoom.