With a federal grant, the state Department for Community Based Services has launched a customer service website to promote healthy foods by assisting the families receiving food benefits through the Supplemental Nutrition Assistance Program, formerly called food stamps.
The portal allows people to check their eligibility for SNAP and apply for benefits with a shorter application that will be followed by a DCBS interview. They can also check their benefit status, report changes and receive electronic notices.
The agency says an online application eliminates any transportation issues a family may have with visiting a DCBS office, and encourages applications. “Modern improvements like this make it easier for families to apply for benefits and ultimately increase access to healthy food,” said Audrey Haynes, secretary of the Cabinet for Health and Family Services, which houses DCBS.
“SNAP helps people of all ages afford healthy food,” said DCBS Commissioner Teresa James. “For some of our DCBS customers, it means the difference between having a family meal or nothing at all. This website makes applying for benefits, making updates or accessing information even easier since customers don’t have to make an office appointment or even pick up the phone to get help.”
Since the portal’s launch on March 11, DCBS has received more than 1,000 electronic applications. Click here to learn more about SNAP.