Medicaid members can switch MCOs until Friday, Dec. 12. Members who don’t want to switch plans don’t need to take any action. New coverage for those who switch plans goes into effect Jan. 1.
If you are considering switching your plan, but want to keep your current doctor, check in with your current doctor to make sure they will accept the health plan you are planning on switching to before you make the change, advises Kentucky Voices for Health.
To learn more about your benefits and options call MCO Member Services: Anthem at 855-690-7784; Coventry Cares at 855-300-5528; Humana at 855)-852-7005; Passport at 800-578-0603; or Wellcare at 877-389-9457.
To switch your plan, you must call Kentucky’s Medicaid Member Services at 1-855-446-1245 between 8 a.m. and 5 p.m. Eastern Time Monday through Friday. For more information click here.